If you want to talk effectively with your customers, it helps to have some insight into what they really mean, regardless of what they say.
Carside Manner – Customer Tom-Foolery
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ATI provides professional technicians with a regular diet of repair information on BMW, Mercedes-Benz, Nissan, Toyota, Volvo, Volkswagen,
Audi, Porsche and more. Search by keyword (site-wide or on marque-specific sites), by vehicle marque or publish date. Access is FREE.
Recent Articles
Basic Electricity: Part Two – Shorted Circuits, Current and Voltage Measurement, and Electrical Components
We concluded last month’s Basic Electricity article talking about circuits and their operation. This month we deal with shorted circuits, current and voltage measurement, and some specific electrical components.
Mazda System Checker
You probably spend a lot of money on test equipment anymore. Talking to those little black boxes can be a very expensive long distance call.
Nissan Sentra Emission Overview
Here’s a look at common emission components and their locations on this popular import.
MacPherson Strut Diagnosis
How common sense, familiarity with basic strut types, and careful observation can help you find the problem.
Carburetor Clinic: Keihin Three-Barrel
The third “barrel” of this carb feeds the required rich mixture into the engine’s precombustion chamber. When someone monkeys with the third-barrel linkage adjustment, he can easily upset the carb’s entire mixture range!
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