In the final episode of our ADAS series, Scott continues his lessons with important information on what you need to do to keep up with the changing automotive technology and why you need to keep your customers informed as well.
Scott Brown is the co-owner of Connie & Dick’s Auto Service Center in Claremont, California and a well-known trainer in the automotive service industry. He’s also the founder of Diagnostic Network and an expert on Advanced Driver Assist Systems.
Advanced Driver Assist Systems (ADAS) are now found on most new vehicles today. Knowing all you can about ADAS is important to meeting the diagnostic challenges of vehicles rolling into your service bay today! The more you know about ADAS, the better you’ll be able to diagnose and repair these vehicles. In the final episode of our ADAS series brought to you by Automotive Tech Info, Scott continues his lessons with important information on what you need to do to keep up with the changing automotive technology and why you need to keep your customers informed as well. This important information applies to both mechanical shops doing vehicle maintenance and collision repair facilities preparing estimates for damaged vehicles equipped with ADAS. In our final episode nine, we’ll discuss:
- Educating your customers on the safety and value ADAS provide.
- How ADAS are helping to reduce some common accidents by 84%.
- Building customer trust by sharing information about their vehicle.
- How technology affects the cost of maintenance and repair.
- Taking advantage of the opportunity to spotlight your technical expertise.
- New service challenges created by technology.
- The importance of reinforcing the professionalism in your business.
- The need for new regulations and updated vehicle inspection rules due to ADAS.
- How partnering with collision shops is a new business opportunity.
- Advice on keeping up with rapidly-changing vehicle technology through Automotive Tech Info, Diagnostic Network, I-CAR, AMi and other industry partners.