Publications

Episode 2 – Building Quality Control Programs that Work! (Part 1)

How some of the self-improvement concepts often used by large corporations can be adapted to the independent repair shop environment, beginning with the Andon concept.

Jordan Hill

Jordan Hill is a diagnostic technician with ASE Master Tech...

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Infiniti Cold Case: File #FX35

Harry, a long time veteran of the force, was nearing the finish line of his career. His retirement was fast approaching and, as such, he had been relegated to mostly desk duties. A ‘house mouse’ was the term for an officer who...

Diagnosing Toyota High Voltage Ground Isolation Faults

Ground isolation is a concept that many technicians have a hard time with. We’re used to vehicles with 12V negative-ground electrical systems, and it’s hard to stop thinking in those terms. However, high voltage systems are never chassis grounded, a...

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Volvo Suspension and Comfort Ride

We'll cover the suspension systems through the years, how they have changed, what problems occur and how to remedy those problems. Like all vehicles nowadays, the suspension has changed through the years and Volvo is no different. In this article, we will go over the...