How Not To Return A Car To A Customer
I know what you’re thinking. “I fix cars, I don’t need to read about how to return a car to a customer.” But stop for a moment and think of yourself as a customer.
Read MoreApr 1990 | Import Service
I know what you’re thinking. “I fix cars, I don’t need to read about how to return a car to a customer.” But stop for a moment and think of yourself as a customer.
Read MoreApr 1990 | Import Service
Welcome to part one of a two part series that’ll help you apply for your first class ECCS “license”. A license we hope will be “suitable for framing”.
Read MoreApr 1990 | Import Service, SAAB
Return with us to a simpler time when an import technician needed to know his way around a set of feeler gauges to make a living practicing his trade. Back then, most import cars soldiered along with breaker point ignition systems and mechanical valve lifters.
Read MoreApr 1990 | Hyundai, Import Service
If you’ve ever seen a Mitsubishi, this car will seem familiar. The car may be built by Hyundai in Korea, but the technology, especially drivetrain technology, is Mitsubishi licensed.
Read MoreApr 1990 | Import Service
It’s darned near impossible to find a common thread running through this month’s collection of Electrical Service items.
Read MoreApr 1990 | Import Service, Subaru, Toyota
Fire and Ice; Toyota Second Gear Crunch; Three Toyotas and A Subaru; Worn Horn Contacts; Plugged Exhaust Quick Test; Toyota Tappet Dancing; Vattenpumpar Clarification
Read MoreApr 1990 | Import Service
There seems to be a dastardly movement afoot to use the best of our technology as a substitute for human contact when it comes to customer service.
Read MoreMar 1990 | Import Service
We’ve talked a lot about how important it is to spend some time answering your customers’ questions. This month we’re going to take our own advice.
Read MoreMar 1990 | Import Service
Welcome to Battery-ology 201-Testing of Low-Maintenance Batteries. In our last class, Battery-ology 101, we covered testing of sealed top batteries.
Read MoreMar 1990 | Import Service
Liquid Paper and Vacuum Hoses; Trickle Charger Short Tracker; Remote Starter Switch Helper
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