No matter how congenial or pleasant you may be, the number one rule of customer satisfaction is having customers to please in the first place. Then you’ve got to fix their cars, and fix them right. All the nuances of salesmanship become irrelevant without these elements.
This specific HVAC system has no self-diagnostic abilities, but does control the blend doors and A/C while manually controlling the blower motor speed. This article is intended for the learning technicians that have an interest in diagnosing and testing a Hyundai HVAC...
How can an investigation go from bad to worse and solve these issues in a cost effective manner? Back Story 1 The Tucson arrived at the repair facility because the Check Engine light was illuminated, and secondhand information indicated that “The engine tended to...
This story begins at the local coffee shop. We noticed at the drive-through a modern Alfa Romeo. A chat with a close friend revealed that the vehicle owner was displeased with the local dealer and a contact was created. Displeased with the dealer was a mild term. The...
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