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by Import Service | Jun 1990 | Import Service

No matter how congenial or pleasant you may be, the number one rule of customer satisfaction is having customers to please in the first place. Then you've got to fix their cars, and fix them right. All the nuances of salesmanship become irreleva...

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2006 Hyundai Santa Fe Heater Blower With No Speed Control

Jun 2022

This specific HVAC system has no self-diagnostic abilities, but does control the blend doors and A/C while manually controlling the blower motor speed. This article is intended for the learning technicians that have an interest in diagnosing and testing a Hyundai HVAC...

Troubleshooting a Hyundai Tucson No Start with Variable Valve Timing (VVT)

May 2022

How can an investigation go from bad to worse and solve these issues in a cost effective manner? Back Story 1 The Tucson arrived at the repair facility because the Check Engine light was illuminated, and secondhand information indicated that “The engine tended to run...

How to Scan a 2018 Alfa Romeo Stelvio

Mar 2022

This story begins at the local coffee shop. We noticed at the drive-through a modern Alfa Romeo. A chat with a close friend revealed that the vehicle owner was displeased with the local dealer and a contact was created. Displeased with the dealer was a mild term. The...