We receive calls at our office from techs who find themselves in the middle of a headache car that’s turned into a migraine skull thumper. We try to help. Sometimes we’re successful, even though we aren’t really set up as a hotline. We know how frustrating and distracting it can be to have a customer breathing down your neck when a car you promised to deliver in two hours is still sneering defiantly at your best efforts two days later. An unusual rash of calls in the past few weeks prompted a discussion the other night as two aging technicians turned editor-types sat around and discussed a few of our most recent calls for help. A long held belief of ours that “back to the basics fixes most cars” had been proven by the calls.