A regular job, a regular customer, a familiar car. It’s in for something quite ordinary – an oil change, an alignment check, a couple new tires, a coolant flush. It’s easy to just zonk out and walk through the job, paying it no more attention than you do a talking head, droning on the tube. That would be a mistake. This is the kind of car and the kind of customer that keeps the shop in business. However challenging a thorny diagnostic problem might be, however satisfying a really difficult or unusual no-start, it is the bread and butter work that distinguishes a business from a hobby.