Whenever technicians get together, it’s just a matter of time before they start swapping ‘war stories.’ Whether it’s a tough diagnostic challenge, a cranky customer or a component that’s harder than usual to get a wrench around – each of us has our favorite (or least favorite) automotive memories. Not long after these stories have been shared, the next step is to regale our friends with the latest assortment of problems and solutions that have come our way.