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It happens. You are forced to deal with someone who can only be classified as a jerk. The following is a real store.
Star Service News Bulletin No.42 – Winter 1992
Star Service News Bulletin No.42
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October’s column on female customers brought some interesting responses, opinions, and a suggested solution for dealing with older female customers.
Sixteen Minutes
Have you ever been to the doctor’s office, only to have him turn you over to the nurse for some tests before you even have a chance to discuss your problem with him?
K-Jet Control Pressure
Unlike past overview articles, we’ll limit each article in this series to a specific problem, subsystem, or procedure which can cause all those crazy no-starts, hiccups, stumbles, and blind staggers.
Hondamatic
So many other vehicle designs have taken on that cookie cutter, me-too look. Not Honda.
Handyman’s Special
After glowing description of the car’s many positive features, the ad will often close with the cautionary phrase “needs minor repair” or “Handyman’s Special?”
Tech Tips
Mitsubishi Vacuum Load Sensor; Speedometer Cable Lubrication; Nissan Timing Belt Damage; BMW A/C Compressors; Isuzu Throttle Position Sensor; Custom Wire Loom Holders; Belated Apology And Thanks
The Little Engine That Could
The Volkswagen air cooled flat four had to overcome a long mountain of skeptics who said it would never work.
Electrical Service
When we were old enough, we helped unpack the strings of colored lights used to decorate the tree.
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Automakers, realizing that most of us receive the bulk of our driver’s education at a local amusement park, have begun using the wonders of high tech to make the operation of their cars as idiot proof as possible.
Tech Tips
Intermittent Engine Miss; Owner Interrogation; Save The Environment; Two From One; Knock Sensors; EGR Passage Cleanout
Cooling System Checker
Cooling system problems have never been a favorite of mine.
The Missing Link
These models was introduced with the usual new car fanfare, then manufactured for only a few short years before vanishing into automotive extinction.
One Thing Can Lead To Another: Mazda 626
There are times when top engine repair is like eating potato chips-you get started and can’t stop.
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My friend Greg owned an automotive machine shop for years, and now works as an automotive instructor teaching engine repair.
Altered States
Those of you old enough to remember Mantle, Maris, and Mays, are old enough to remember tube style television sets.
Tech Tips
Injector Flow Testing; Seal Installation Aid; Stumbling Stanza; Drum and Rotor Refinishing; BMW Radio Security Codes
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A female customer entered a shop and approached the service counter. She and the owner of the shop had gone to high school together, and had remained close friends over the years.
Little Star
Over the years, many of us have come to equate the Mercedes-Benz three pointed star emblem with large, heavy cars.
Tech Tips
Volkswagen A/C Operation; Hall Effect Ignition Testing; Apprentice Training; Cooling System Leak Tester; Cylinder Leakage Test