Feature Articles

Helping Hand Technique

Helping Hand Technique

Believe it or not, your bare hands are two of the best carburetor tools you’ve got. You can use your bare hands to diagnose and fix certain problems.

Carside Manner

Carside Manner

The mess shown in the photo is brought to you compliments of an old friend of mine. This photo was not a set -up. He actually works from this pile…

Building a Better Business

Building a Better Business

This includes some critical-but-overlooked steps to improving any business. It also tells you how to get free professional counseling from savvy veteran businessmen.

Carside Manner

Carside Manner

Bad weather had produced long lines of no-starts and frozen fuel lines. Many of our customers, suffering from the late winter blues, had proven impatient and irritable…

Basic Air Conditioning

Basic Air Conditioning

…looking forward to the day when a dozen customers wander in, suffering from the heat, and want their auto air conditioners serviced. Those of you basking in the sunny climes of the South and West happily find air conditioning a less seasonal proposition…

Carside Manner

Carside Manner

While consumer groups love to throw stones at the auto repair industry, you don’t hear much about the frustrations some customers inflict on their mechanics.