It’s getting harder and harder to find a car that doesn’t have some type of on-board electronics. Wiring and wire harness connectors are the weak links in the car’s electronic communication system. They are exposed to heat, moisture, corrosive chemicals, and maybe even physical abuse.
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What if it’s assembled here, but many of the parts are manufactured in another country, what kind of car is it then? Pretty confusing isn’t it?
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Check the basics. A recent string of simple repair problems on various vehicles have led me to believe that the basics are usually the cause of the problem…
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The customer came to you from out of the blue. No matter what the reason, this is business that came to you.
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If any of that time is spent traveling on a boring freeway, there may have been times when you wished there was a way to switch your car over to Auto Pilot. Airplane pilots can do it, why can’t we?
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There are literally millions of turbocharged cars on our streets. Many are out of warranty, and many turbos are failing.
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Has unfamiliarity with Volkswagen and Audi five cylinder engines prevented you from handling your customers’ service questions about these engines on the grounds that your answers might incriminate you?
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This may be the age of fuel injection, but our old friend the carburetor is still in use in millions of cars. One of the more unique designs is the Mikuni carb, found on many Mitsubishi, Mazda, and Chrysler vehicles.
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