Publications

di-AGNOSTIC Volvos: an Agnostic Viewpoint to Gather Diagnostic Information

Approaching automotive diagnostics from an agnostic viewpoint allows a technician to gather evidence without bias toward a specific answer. The word agnostic is usually reserved for discussions of religion and the hereafter, but it has a broader meaning of not knowing...

Identity Verification for Mercedes-Benz XENTRY Diagnosis, Programming and Theft Relevant Parts

There have been big changes in the processes; here’s what you need to know! ...we will discuss the TRP policy and procedures, followed by what is likely somewhat new to you, the account verification system. As the title suggests, there are two separate processes for...

Replacing the Air Conditioning Evaporator in the 2006 Volvo V70

This is not an easy job but it can be rewarding for both the technician and the customer. Replacing the air conditioning evaporator on a 2006 Volvo V70 is a huge job, needless to say. The complete dash and heater box will need to be removed from the vehicle. You have...

Addressing Some Common Codes and Complaints With the Mercedes-Benz M274 Turbocharger Engine

There was a time when superchargers and turbochargers were pretty much limited to race cars and certain high performance applications. Now, with the newer technology and the global drive for fuel efficiency and more power, turbochargers seem to be found on almost...
Learning to Learn

Learning to Learn

What’s the only edged instrument that gets sharper with use? The same one that solves every problem you’re ever going to solve. Here are a few ways to keep yours honed keen. The car finally rolls out the door and down the road, days late. Ate your lunch? Ha! It was one of those killers […]

(Avoiding) Hammer Damage-Servicing Honda CV Joints

(Avoiding) Hammer Damage-Servicing Honda CV Joints

When we talk about CV joint service, it’s usually just a matter of deciding when to replace a cracked boot or a noisy joint. Customers rarely spot a CV joint problem for them-selves, unless they drive until a damaged joint fails completely and disables the vehicle. That’s why it’s important to inspect the CV joints […]

Business Software Part Three

Business Software Part Three

Part Two of our “Front Counter Mechanics” series on Business Software (September 2000) described how to create a customer mailing list using Microsoft Excel. If you have built an Excel spreadsheet, you know that project is comparatively easy; the real work comes in filling in the data. If your repair business is like most others, […]

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