Publications

di-AGNOSTIC Volvos: an Agnostic Viewpoint to Gather Diagnostic Information

Approaching automotive diagnostics from an agnostic viewpoint allows a technician to gather evidence without bias toward a specific answer. The word agnostic is usually reserved for discussions of religion and the hereafter, but it has a broader meaning of not knowing...

Identity Verification for Mercedes-Benz XENTRY Diagnosis, Programming and Theft Relevant Parts

There have been big changes in the processes; here’s what you need to know! ...we will discuss the TRP policy and procedures, followed by what is likely somewhat new to you, the account verification system. As the title suggests, there are two separate processes for...

Replacing the Air Conditioning Evaporator in the 2006 Volvo V70

This is not an easy job but it can be rewarding for both the technician and the customer. Replacing the air conditioning evaporator on a 2006 Volvo V70 is a huge job, needless to say. The complete dash and heater box will need to be removed from the vehicle. You have...

Addressing Some Common Codes and Complaints With the Mercedes-Benz M274 Turbocharger Engine

There was a time when superchargers and turbochargers were pretty much limited to race cars and certain high performance applications. Now, with the newer technology and the global drive for fuel efficiency and more power, turbochargers seem to be found on almost...
(Be)deviled Eggs And Other Lunchbox Treats

(Be)deviled Eggs And Other Lunchbox Treats

Way back in the late Neolithic Age, when I was in college, the school’s food service would occasionally come close to exhausting its budget for tasty comestibles before the end of the month, setting the stage for the arrival of the dreaded “cold plate.” Ever since then, I have taken great pains to avoid such […]

Up On The Roof

Up On The Roof

In the case of the Audi 5000 (the 100/200 body), it was said that a technician could “make a career” of keeping up with these updates and campaigns.

Newsletters

Newsletters

This eighth article on marketing is devoted to that most enticing of topics: the newsletter.

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